Valoración de la satisfacción en pacientes hospitalizados por infarto agudo de miocardio: la utilidad del informe del usuario y los grupos de discusión
Pablo Hernando
, J. Francisco Lechuga†, R. Joan Gumà‡, Carmen Martín-Florido§, Helena Vivancos‖, Elisenda Carrau¶, Manuel Bonastre**
,1
Autor para correspondencia
phernando@cspt.es
Correspondencia Pablo Hernando Robles Servicio de Atención al Cliente Corporación Sanitaria Parc Taulí 08208 Sabadell Tel.: 937 231 010
Correspondencia Pablo Hernando Robles Servicio de Atención al Cliente Corporación Sanitaria Parc Taulí 08208 Sabadell Tel.: 937 231 010
* Psicólogo. Jefe de los servicios de atención al cliente
† Psicólogo. Responsable de la unidad de atención al cliente
‡ Médico especialista en cardiología. Jefe clínico de cardiología
§ Enfermera. Supervisora de hospitalización
‖ Enfermera. Supervisora de emergencias
¶ Enfermera. Supervisora de consulta externa
** Médico especialista en medicina interna. Responsable del centro de agudos. Corporació Sanitària Parc Taulí
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