ORIGINAL
Utilización de los ejes transversales del modelo EFQM en el ámbito sanitario público
Use of the EFQM Red Threads in the Health Public Health System
J. Ferrándiz-Santosa,
, S. Lorenzo-Martínezb, C. Navarro-Royoc, A.I. Alguacil-Paud, J. Morón-Merchantec, A. Pardo-Hernándezc
Autor para correspondencia
a Unidad Calidad, Área 11 Atención Primaria, Servicio Madrileño de Salud, Madrid, España
b Unidad de Análisis de la Información y Calidad, Hospital Universitario Fundación Alcorcón, Madrid, España
c Subdirección Calidad, Dirección General Atención al Paciente, Consejería Sanidad, Madrid, España
d Unidad Calidad, Hospital Clínico Universitario San Carlos, Madrid, España
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