Reclamaciones en un servicio de urgencias: estudio de 13 años en un hospital universitario
Complaints in an emergency department: a 13-year study in a university hospital
a Divisió d'Atenció Hospitalaria. Institut Català de la Salut. Barcelona. España.
b Servicio de Urgencias. Hospital Universitari de Bellvitge. L'Hospitalet de Llobregat. Barcelona. España.
c Servicio de Medicina Preventiva. Hospital Universitario de Bellvitge. L'Hospitalet de Llobregat. Barcelona. España.
d Hospital Universitari de Bellvitge. L'Hospitalet de Llobregat. Barcelona. España.
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