La utilización del cliente simulado en la evaluación de los servicios de atención al cliente
Use of the simulated client technique in non-medical services in the healthcare setting
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| 2013 8 | 50 | 3 | 53 |
| 2013 7 | 27 | 0 | 27 |
| 2007 3 | 745 | 0 | 745 |
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