Original
Impacto de la metodología Lean en la mejora de procesos asistenciales y niveles de satisfacción en la atención de pacientes en un laboratorio clínico
Impact of Lean methodology to improve care processes and levels of satisfaction in patient care in a clinical laboratory
L.H. Morón-Castañeda, A. Useche-Bernal, O.L. Morales-Reyes, I.L. Mojica-Figueroa, A. Palacios-Carlos, C.E. Ardila-Gómez, M.V. Parra-Ardila, O. Martínez-Nieto
, N. Sarmiento-Echeverri, C.A. Rodríguez, C. Alvarado-Heine, M.A. Isaza-Ruget
Autor para correspondencia
Laboratorio Clínico, Clínica Universitaria Colombia, Clínica Colsanitas S.A., Bogotá, Colombia
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