El análisis por segmentos de población insatisfecha: una propuesta para optimizar la información de las encuestas de satisfacción global
Josefina Caminala,1
, Emília Sánchezb, Anna Schiaffinoc
Autor para correspondencia
josefina.caminal@uab.es
Correspondencia Josefina Caminal Campus de Bellaterra. Edifici M. Laboratori de Bioestadística 08193 Bellaterra (Cerdanyola del Vallès, Barcelona) Tel.: 93 581 38 02. Fax: 93 581 23 44
Correspondencia Josefina Caminal Campus de Bellaterra. Edifici M. Laboratori de Bioestadística 08193 Bellaterra (Cerdanyola del Vallès, Barcelona) Tel.: 93 581 38 02. Fax: 93 581 23 44
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