ORIGINAL
Análisis de las reclamaciones de pacientes en Atención Primaria: una oportunidad para mejorar la seguridad clínica
Analysis of patient complaints in Primary Care: An opportunity to improve clinical safety
a Médico de Familia, Centro de Salud Landako, Osakidetza-Servicio Vasco de Salud, Durango, Vizcaya, España
b Enfermera, Centro de Salud Orduña (Aiala), Osakidetza-Servicio Vasco de Salud, Orduña, Vizcaya, España
c Médico de Familia, Servicio de Atención Urgente Extrahospitalaria, Centro de Salud Basauri-Ariz, Osakidetza-Servicio Vasco de Salud, Basauri, Vizcaya, España
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