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Mejora de la calidad percibida tras la implantación de un sistema de gestión de la calidad en un Servicio de Urgencias hospitalario
Improvement in perceived quality after the implementation of a quality management system in a hospital Emergency Service
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M.V. Olalla Martína,
Corresponding author
mariavictoria.olalla@salud.madrid.org

Autor para correspondencia.
, J. González Revalderíab, R. Romero Parejaa, I.J. Thuissard Vasalloc, C. Andreu Vazquezc
a Servicio de Urgencias, Hospital Universitario de Getafe, Universidad Europea de Madrid, Madrid, España
b Hospital Universitario de Getafe, Universidad Europea de Madrid, Madrid, España
c Facultad de Ciencias Biomédicas y de la Salud, Universidad Europea de Madrid, Madrid, España
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