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How managers use the balanced scorecard to support strategy implementation and formulation processes
A.M.S. da Costa Ferreira
Instituto Universitário de Lisboa (ISCTE-IUL), Business Unit Research (BRU-IUL), Portugal, Avenida das Forças Armadas, 1649-026, Lisbon, Portugal
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ISSN: 16459911
Original language: English
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