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Personalización del nivel de referencia: patrón oro para evaluar la calidad de servicio percibida
Personalizing the reference level: gold standard to evaluate the quality of service perceived
a Investigación y Gestión del Conocimiento, Departamento de Salud del Gobierno de Navarra, Red de Investigación en Servicios de Salud en Enfermedades Crónicas (REDISSEC), España
b Servicio de Medicina Preventiva y Gestión de la Calidad, Complejo Hospitalario de Navarra, Pamplona, España
c Servicio de Medicina Nuclear, Complejo Hospitalario de Navarra, Pamplona, España
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| 2018 2 | 11 | 2 | 13 |
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