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Inicio Enfermería Clínica Henderson's approach in nursing discharge planning to improve patient satisfacti...
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Vol. 31. Núm. S2.
4th International Conference for Global Health (ICGH) in conjunction with the 7th Asian International Conference in Humanized Health Care (AIC-HHC)
Páginas S170-S174 (abril 2021)
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Vol. 31. Núm. S2.
4th International Conference for Global Health (ICGH) in conjunction with the 7th Asian International Conference in Humanized Health Care (AIC-HHC)
Páginas S170-S174 (abril 2021)
Henderson's approach in nursing discharge planning to improve patient satisfaction
Dyah Fitri Wulandaria,b, Rr. Tutik Sri Hariyatia,
Autor para correspondencia
tutik@ui.ac.id

Corresponding author.
, Kuntarti Kuntartia
a Faculty of Nursing Universitas Indonesia, Depok, West Java, Indonesia
b Depok Regional General Hospital, Depok, West Java, Indonesia
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Tablas (4)
Table 1. Overview of discharge planning implementation (n=92).
Table 2. The description of discharge planning related to patient's basic needs of human fulfillment (n=92).
Table 3. Overview of BRASS assessment (n=92).
Table 4. Overview of patient satisfaction in the control and intervention groups (n=92).
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Vol. 31. Núm S2

4th International Conference for Global Health (ICGH) in conjunction with the 7th Asian International Conference in Humanized Health Care (AIC-HHC)

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Abstract

The purpose of this study was to identify the effect of discharge planning management intervention on patient satisfaction and the role of nurses at the hospital. This study was a quasi-experimental study with 92 respondents. The intervention group was given a discharge planning management intervention by adding Blaylock Risk Assessment Screening Score (BRASS) and the control group was given discharge planning according to what was done in the hospital. Both groups measured patient satisfaction and role of nurses before and after the intervention. The results showed that discharge planning management intervention in the intervention group increasing patient satisfaction at the hospital (p=0.002) and the role of nurses especially in fulfilling 14 basic needs of humans (Henderson's Approach). Discharge Planning Management Intervention effectively increases patient satisfaction and the role of nurses.

Keywords:
BRASS
Discharge planning management intervention
Patient satisfaction
Role of nurses

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