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Article
The role of frontline employees in customer engagement
El papel de los empleados de atención al cliente en el compromiso de los clientes
J. Cambra-Fierroa,
Corresponding author
jjcamfie@upo.es

Corresponding author at: University Pablo de Olavide, Carretera de Utrera, Km. 1, 41013 Sevilla, Spain.
, I. Melero-Polob, R. Vázquez-Carrascoa
a University Pablo de Olavide, Sevilla, Spain
b University of Zaragoza, Zaragoza, Spain
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ISSN: 11381442
Original language: English
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