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Vol. 28. Issue 2.
Pages 103-110 (March - April 2018)
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Vol. 28. Issue 2.
Pages 103-110 (March - April 2018)
Original Article
Engagement, resilience and empathy in nursing assistants
Engagement (compromiso), resiliencia y empatía en auxiliares de enfermería
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Yolanda Navarro-Abal
Corresponding author
yolanda.navarro@dpsi.uhu.es

Corresponding author.
, M. José López-López, José A. Climent-Rodríguez
Universidad de Huelva, Huelva, Spain
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Tables (3)
Table 1. Means and standard deviations of the scores obtained in the Utrech Work Engagement Scale (UWES), resilience scale (RS) and interpersonal reactivity index (IRI).
Table 2. (Continued) Mean scores and standard deviations obtained for engagement, resilience and empathy, according to gender and working conditions. Comparisons of means.
Table 3. Correlations between engagement, resilience and empathy.
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Abstract
Objective

To analyse the levels of engagement, resilience and empathy, and the relationship between them, in a sample of nursing assistants working in different private institutions in Huelva.

Method

A transversal, descriptive study. The sample comprised 128 nursing assistants working in private health centres of Huelva. They were given the following instruments: resilience scale Wagnild and Young, Interpersonal Reactivity Index and Utrech Work Engagement Scale.

Conclusions

There is a relationship between the cognitive and emotional components of engagement and empathy. Certain sociodemographic variables associated with the organisation of work and working conditions are associated with level of engagement.

Keywords:
Engagement
Resilience
Empathy
Nursing assistants
Resumen
Objetivo

Analizar los niveles de engagement, resiliencia y empatía, y la relación entre ellos, en una muestra de auxiliares de enfermería que desempeñan su trabajo en diferentes centros privados de Huelva.

Método

El diseño corresponde a un estudio descriptivo transversal. La muestra la componen 128 auxiliares de enfermería de centros privados de Huelva, a quienes se les han administrado los siguientes instrumentos: escala de resiliencia de Wagnild y Young, índice de reactividad interpersonal y Utrech Work Engagement Scale.

Conclusiones

Existe relación entre los componentes cognitivos y emocionales del engagement y la empatía. Variables asociadas a la organización del trabajo y las condiciones laborales, como la antigüedad laboral, el tipo de jornada y el turno de trabajo, se encuentran asociadas con el engagement.

Palabras clave:
Engagement (compromiso)
Resiliencia
Empatía
Auxiliares de enfermería

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