Artículo
Metodología para la oferta de servicio diferenciado por medio del análisis de costo de servir
Methodology for offering a differentiated service through cost-to-serve analysis
Metodologia para a oferta de serviço diferenciado através da análise do custo de serviço
Christopher Mejía-Arguetaa,
, Catalina Higuita-Salazarb, David Hidalgo-Carvajalc
Autor para correspondencia
christopher.mejia.argueta@gmail.com
Autor para correspondencia: Avenida El Dorado #92-32, Torre G5, Piso 5, Edificio Connecta, Bogotá, Colombia.
Autor para correspondencia: Avenida El Dorado #92-32, Torre G5, Piso 5, Edificio Connecta, Bogotá, Colombia.
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