Desempeño De Las Organizaciones Mexicanas Certificadas En La Norma ISO 9001:2000
Performance in implementation of ISO 9001:2000 in Mexico certified organizations
Víctor Manuel Nava Carballido
Maestro de Calidad de la Universidad La Salle y PhD en Ciencias Administrativas, Gerente de Calidad de Soluciones del Instituto Mexicano del Petróleo, Miembro del Comité ISO TC 176 desde 1992, ex-Presidente del Comité Técnico Nacional de Sistemas de Calidad, Evaluador Senior del Premio Nacional de Calidad, Auditor líder por el Institute of Quality Assurance de Inglaterra
Luis Arturo Rivas Tovar
Doctor en Ciencias Administrativas por el I.P.N. de México y PhD (candidato) en Estudios Europeos por el Instituto Ortega y Gasset de España. Catedrático e investigador de la Escuela Superior de Comercio y Administración, Unidad Santo Tomás I.P.N. de México y Profesor Invitado de la Universidad Politécnica de Madrid. Investigador Nacional nivel I
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