Original
La calidad asistencial en cuidados intensivos evaluada por los pacientes mediante la escala SERVQUAL
Care quality in intensive care evaluated by the patients using a service quality scale (SERVQUAL)
E. Regaira Martíneza,
, M. Sola Iriartea, R. Goñi Viguriaa, M. Del Barrio Linaresb, M.A. Margall Coscojuelac, M.C. Asiain Erroa
Autor para correspondencia
a Diplomadas en Enfermería, Unidad de Cuidados Intensivos, Clínica Universidad de Navarra, Pamplona, Navarra, España
b Master en Gestión de Cuidados de Enfermería por la Escuela Universitaria de Santa Madrona, Unidad de Cuidados Intensivos, Clínica Universidad de Navarra, Pamplona, Navarra, España
c Master en Ciencias de Enfermería por la Universidad de Montreal
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