Start using EHR, how satisfy are the doctors and nurses?

Abstract

Background

Electronic health record (EHR) system has many advantages. However, the implementation of it is challenging in a limited resources. Alongside with the challenge related to big change that clinicians have to adapt with. This causes hospital around the world changes the patient documentation, from paper based health record to EHR system. Evaluation about EHR system implementation is a crucial things. One of her evaluation implementation can be seen through measuring EHR user satisfaction.

Objective

To determine physicians’ and nurses’ satisfaction in EHR implementation.

Method

This was a cross-sectional designed descriptive analytical research. There were 52 respondents consists of physicians and nurses who work in the out patient unit involved in the study. Data were collected using Electronic Health Record Nurse Satisfaction (EHRNS) developed by Sockolow et al.

Result

The mean of the effect of EHR in patient outcomes is equivalent to M = 3.9 ± 0.7 in nurses and M = 4.1 ± 0.8 in physicians. The effect of EHR usage on the patient's comfort is equivalent to M = 3.8 ± 0.5 in nurses and M = 3.7 ± 0.8 in doctors. EHR training is equivalent to M = 4.6 ± 0.6 in nurses and M = 4.3 ± 0.7 in doctors. There is no significance difference in satisfaction between nurses and doctors.

Conclusion

Overall, nurses and physicians were satisfied with some functions in EHR system. However, there are some functions that didn’t satisfy the users and need to be improved.