Impacto competitivo de las herramientas para la gestión de la calidad
Impact on competitiveness of the Tools for Quality Management
** Dpto. Organización de empresas E.U.E. Empresariales. Universidad del País Vasco. Plaza Oñati, 1. 20018 San Sebastián. Tel: 94 301 83 71.
*** Autor de contacto. Dpto. de Organización de Empresas. Facultad de Ciencias Económicas y Sociales. Universidad Internacional de Catalunya. Calle Inmaculada, 22. 08017 Barcelona. Tel: 93 254 1800. Fax: 93 254 18 50.
**** Dpto. de Organización, Gestión Empresarial y Diseño del Producto. Escuela Politécnica. Universidad de Girona. Campus Montilivi. 17071 Girona. Tel: 972 41 82 86.
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