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Journal of Innovation & Knowledge The other customer online revenge: A moderated mediation model of avenger expert...
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The other customer online revenge: A moderated mediation model of avenger expertise and message trustworthiness
Zaid Mohammad Obeidata, Ali Abdallah Alalwanb,
Corresponding author
aalalwan@qu.edu.qa

Corresponding author.
, Abdullah Mohammed Baabdullahc, Ahmad M. Obeidatd, Yogesh K Dwivedie,f
a Marketing Department, University of Jordan, Jordan
b Department of Management and Marketing, College of Business and Economics, Qatar University, P.O. Box - 2713, Doha, Qatar
c Department of Management Information Systems, King Abdulaziz University, Saudi Arabia
d Business Management Department, The University of Jordan, Jordan
e Emerging Markets Research Centre (EMaRC), School of Management, Swansea University, Room #323, Bay Campus, Fabian Bay, Swansea, SA1 8EN, Wales, United Kingdom
f Department of Management, Symbiosis Institute of Business Management, Pune & Symbiosis International (Deemed University), Pune, Maharashtra, India
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ISSN: 2444569X
Original language: English
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