Results of the process of implementation of ISO 7101 subclause 8.10.5 Health literacy in specialty consultations A. McCaskill; A. Gasch-Gallen; J. Montero-Marco;

Patient's experience as a tool in analyzing primary care in Catalonia A. Iruela; I. Moral; G. Gálvez; L.M. Jimenez; R. Manzanera;

The FlaQuM-Quickscan: A starting point to include primary care professionals¿ perspectives in the evaluation of hospital quality priorities F. Claessens; D. Seys; C. Van der Auwera; E.M. Castro; A. Jans; B. Schoenmakers; D. De Ridder; L. Bruyneel; A. Van Wilder; K. Vanhaecht;