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Vol. 32. Issue 3.
Pages 125-132 (July - September 2021)
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Vol. 32. Issue 3.
Pages 125-132 (July - September 2021)
Original article
DOI: 10.1016/j.enfie.2020.05.001
Emotional intelligence of intensive care nurses in a tertiary hospital
Inteligencia emocional de las enfermeras de cuidados intensivos en un hospital terciario
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P. Ordoñez-Rufata,b,c,
Corresponding author
pordonezr@hotmail.com

Corresponding author.
, M.V. Polit-Martíneza, G. Martínez-Estalellac, S. Videla-Cesb,d
a Servicio de Cuidados Intensivos, Hospital Universitari de Bellvitge, Universitat de Barcelona, L’Hospitalet del Llobregat, Barcelona, Spain
b Servicio de Farmacología Clínica, Hospital Universitari de Bellvitge, Universitat de Barcelona, L’Hospitalet del Llobregat, Barcelona, Spain
c Universidad de Barcelona, Barcelona, Spain
d Unidad de Soporte a la Investigación Clínica, Hospital Universitari de Bellvitge-IDIBELL, Universitat de Barcelona, L’Hospitalet del Llobregat, Barcelona, Spain
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Tables (6)
Table 1. Trait Meta Mood Scale (TMMS-24) questionnaire.
Table 2. Interpretation of the scores from the different Trait Meta Mood Scale (TMMS-24) questionnaire dimensions.
Table 3. Distribution of the participants by age and gender brackets.
Table 4. Distribution of the group of women and the group of men by age brackets and work experience.
Table 5. Scores of the different dimensions from the Trait Meta Mood Scale (TMMS-24) questionnaire by gender.
Table 6. Scores of the different dimensions from the Trait Meta Mood Scale (TMMS-24).
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Abstract

Emotional intelligence is defined as "the ability to perceive, assimilate, understand and regulate one's own emotions and those of others, promoting emotional and intellectual growth." The published evidence on the emotional intelligence of nursing staff in charge of a critical area patient in a tertiary hospital is scarce.

Objective

To analyse the emotional intelligence of nursing staff in the critical patient area.

Methodology

A descriptive, cross-sectional, single-centre study carried out in nursing staff of the Intensive Care Units (ICUs) of a tertiary hospital in Catalonia (September 2016). Variables studied: age, gender, work experience in ICU (years worked), and median score (range) of the dimensions of the Meta Mood Trait Scale (TMMS-24) with three dimensions: 1) Emotional attention (I am able to feel and express my feelings adequately); 2) Clarity of feelings (I understand my emotional states well); 3) Emotional repair (I am able to regulate emotional states correctly). A descriptive analysis was undertaken.

Results

All active nursing staff (n = 103) were asked to participate in the study: 92 (89%) accepted and completed the questionnaire (75 (82%) women, 17 (18%) men); 51 (55%) were aged between 21 to 30 years-old, and had more than 6 years of working experience in ICU.

The median scores (range) of the different dimensions of the TMMS-24 questionnaire by gender (women/men) were respectively: 1) Emotional attention: 24 (12−37) [Adequate: 25 to 35]; 23 (18−31) [Adequate: 22 to 32]; 2) Clarity of feelings: 29 (15−40) [Adequate: 24−34]; 27 (18−34) [Adequate: 26−35]; 3) Emotional repair: 28 (13−40) [Adequate: 24−34]; 29 (18−39) [Adequate: 24−35].

Conclusions

The emotional intelligence of the nursing staff was adequate in the dimensions of clarity of feelings and emotional repair. However, it was not adequate in the dimension of emotional attention, therefore it is an area to improve.

Keywords:
Critical care nursing
Emotional intelligence
Surveys and questionnaires
Behaviour Rating Scale
Emotional adjustment
Resumen

La inteligencia emocional se define como "la habilidad para percibir, asimilar, comprender y regular las propias emociones y las de los demás, promoviendo un crecimiento emocional e intelectual”. Las evidencias publicadas sobre la inteligencia emocional del personal de enfermería a cargo de paciente crítico en un hospital terciario son escasas.

Objetivo

Analizar la inteligencia emocional del personal de enfermería del área del paciente crítico.

Metodología

Estudio descriptivo, transversal, unicéntrico, realizado en personal de enfermería en activo de las Unidades de Cuidados Intensivos (UCIs) de un hospital terciario de Cataluña (septiembre 2016). Variables estudiadas: edad, sexo, experiencia laboral en la UCI (antigüedad en años), y puntuación mediana (rango) de las dimensiones de la escala de Rasgos Meta-Mood de 24 ítems (TMMS-24) con 3 dimensiones: 1) Atención emocional (soy capaz de sentir y expresar los sentimientos de forma adecuada); 2) Claridad de sentimientos (comprendo bien mis estados emocionales); 3) Reparación emocional (soy capaz de regular los estados emocionales correctamente). Se realizóun análisis descriptivo.

Resultados

Se propuso a todo el personal de enfermería en activo (n = 103) participar en el estudio: 92 (89%) aceptaron y cumplimentaron el cuestionario 75 (82%) mujeres, 17 (18%) hombres; 51 (55%) tenían una edad entre 21 a 30 años y una antigüedad (experiencia) >6 años.

La puntuación mediana (rango) de las diferentes dimensiones del cuestionario TMMS-24 por sexo (mujeres; hombres) fueron: 1) Atención emocional: 24 (12-37) [Adecuada: 25 a 35]; 23 (18-31) [Adecuada: 22 a 32], respectivamente; 2) Claridad de sentimientos: 29 (15-40) [Adecuada: 24-34]; 27 (18-34) [Adecuada: 26-35]; 3) Reparación emocional: 28 (13-40) [Adecuada: 24-34]; 29 (18-39) [Adecuada: 24-35].

Conclusiones

La inteligencia emocional del personal de enfermería fue adecuada en las dimensiones de claridad de sentimientos y de reparación emocional. Sin embargo, no fue adecuada en la dimensión de la atención emocional, por lo tanto es un área a mejorar.

Palabras clave:
Enfermería de cuidados críticos
Inteligencia emocional
Encuestas y cuestionarios
Escala de Evaluación de la Conducta
Ajuste emocional

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