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Vol. 27. Issue 6.
Pages 387-391 (November - December 2017)
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Vol. 27. Issue 6.
Pages 387-391 (November - December 2017)
Nursing care
Direct antiviral treatment in patients with hepatitis C virus: Implementation of a nurse telephone consultation
Tratamiento antiviral directo en pacientes con hepatitis virus C: implementación de una consulta telefónica enfermera
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M. Teresa Monllor-Nunella,
Corresponding author
Tmonllor@tauli.cat

Corresponding author.
, Meritxell Sanchez-Lloansía, Angelina Dosal-Galgueraa,b
a Unidad de Hepatología, Servicio de Aparato Digestivo, Parc Taulí Hospital Universitari. Institut d’Investigació i Innovació Parc Taulí I3PT, Universitat Autònoma de Barcelona, Sabadell, Spain
b AGAUR: Grup de Recerca Consolidat (SGR01500), Barcelona, Spain
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Abstract

The treatment of chronic hepatitis C with direct action antivirals has led to a radical change in the management of patients. The elderly or people with morbidities, for whom it was previously contraindicated, are currently candidates for this treatment due to its being well tolerated and safe.

The nursing visit at the beginning of treatment is essential to reinforce adherence, to educate on the management of adverse effects, to resolve doubts and to emphasise the importance of pharmacological interactions, in order to promote correct therapeutic compliance.

However, due to the new communication tools, it is possible to convey healthcare services without requiring the physical presence of the patient in the medical centre. The telephone has become a routine and indispensable work tool for the nursing professional.

This paper describes the pilot test that was performed with 38 patients, previously selected, whose nursing visit at the beginning of treatment was by telephone instead of face-to-face, in order to evaluate the implementation of the telephone nurse consultation, for patients who started treatment with direct antivirals for the hepatitis C virus.

Keywords:
Hepatitis C
Direct-acting antiviral agents
Medication adherence
Patient education
Nursing care
Resumen

El tratamiento de la hepatitis crónica C con antivirales de acción directa ha supuesto un cambio radical en el manejo de los pacientes. Personas mayores o con morbilidades, que previamente lo tenían contraindicado, actualmente son candidatos a recibir tratamiento debido a la buena tolerancia y seguridad del mismo.

La visita de la enfermera al inicio de la terapia es esencial para reforzar la adherencia, educar en el manejo de los efectos adversos, resolver dudas e incidir en la importancia de las interacciones farmacológicas, para favorecer un correcto cumplimiento terapéutico.

Sin embargo, y gracias a las nuevas herramientas de comunicación, es posible transmitir servicios sanitarios asistenciales sin que se requiera la presencia física del paciente en la consulta. El teléfono se ha convertido en una herramienta de trabajo habitual e indispensable para el profesional de enfermería.

El presente trabajo describe la prueba piloto que se efectuó con 38 pacientes, previamente seleccionados, que realizaron la visita enfermera de inicio del tratamiento, por teléfono en lugar de presencial, con el fin de valorar la implementación de la consulta telefónica enfermera en los pacientes que inician tratamiento con antivirales directos para el virus de la hepatitis C.

Palabras clave:
Hepatitis C
Antivirales de acción directa
Cumplimiento de la medicación
Educación del paciente
Atención de enfermería

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