Buscar en
Cuadernos de Economía y Dirección de la Empresa CEDE
Toda la web
Inicio Cuadernos de Economía y Dirección de la Empresa CEDE Facilitadores de los procesos de compartir conocimiento y su influencia sobre la...
Información de la revista
Vol. 13. Núm. 42.
Páginas 113-150 (Marzo 2010)
Compartir
Compartir
Descargar PDF
Más opciones de artículo
Vol. 13. Núm. 42.
Páginas 113-150 (Marzo 2010)
DOI: 10.1016/S1138-5758(10)70005-0
Open Access
Facilitadores de los procesos de compartir conocimiento y su influencia sobre la innovación
Knowledge Sharing: Enablers and Its Influence on Innovation
Visitas
...
Carmen Camelo Ordaz**, Joaquín García Cruz***, Elena Sousa Ginel****
** Universidad de Cádiz. Facultad de Ciencias Económicas y Empresariales. Departamento de Organización de Empresas. Glorieta Carlos Cano, s/n. 11002 Cádiz. Teléfono: 956015449. Fax: 956015403
*** Universidad Pablo de Olavide. Facultad de Ciencias Empresariales. Departamento de Dirección de Empresas. Ctra. de Utrera Km. 1. 41013 Sevilla. Teléfono: 954 34 93 62. Fax: 954 34 83 53
**** Universidad Pablo de Olavide. Facultad de Ciencias Empresariales. Departamento de Dirección de Empresas. Ctra. de Utrera Km. 1. 41013 Sevilla. Teléfono: 954 34 91 76. Fax: 954 34 83 53
Información del artículo
Resumen

Este trabajo persigue un doble objetivo. Por un lado, identificar facilitadores del proceso de compartir conocimiento, y por otro, analizar el efecto de dicho proceso sobre el desempeño innovador. Con respecto al primer objetivo, se han considerado dos grupos de facilitadores: factores motivacionales, como el compromiso afectivo y las prácticas de recursos humanos de alta implicación; y factores de oportunidad, como la comunicación informal, equipos de trabajo y tecnologías de la información y comunicación. Las hipótesis se han contrastado en una muestra de 87 empresas innovadoras españolas. Los resultados evidencian que los factores motivacionales influyen positivamente sobre el grado en que se comparte conocimiento, desempeñando el compromiso afectivo un efecto mediador parcial entre las prácticas de alta implicación y compartir conocimiento. Respecto a los factores de oportunidad, sólo los que permiten una interacción cara a cara, como la comunicación informal y los equipos, constituyen mecanismos efectivos para favorecer los procesos de compartir conocimiento. Finalmente, compartir conocimiento dentro de la organización afecta positivamente al desempeño innovador de las empresas.

Palabras Calve:
Compartir Conocimiento
Innovación
Factores motivadores
Factores de Oportunidad
Abstract

This paper pursues two aims. Firstly, to indentify knowledge sharing enablers, and secondly, to analyze the effect of knowledge sharing processes on innovation performance. Regarding the first aim, two groups of factors have been considered: motivational factors, such as affective commitment and high involvement human resource management practices; and factors that create the opportunity to share knowledge, including informal communication, structured teamwork and information and communication technologies. Hypotheses have been tested on a sample of 87 Spanish innovative firms. Results show that both motivational factors positively influence the extent to which knowledge is shared, playing affective commitment a partial mediator role between high involvement practices and knowledge sharing. Regarding opportunity factors, only those that allow face to face interactions, such as informal communication and teamwork, represents effective mechanisms to encourage knowledge sharing processes. Finally, knowledge sharing within the organization positively affects innovation performance.

Keywords:
Knowledge Sharing
Innovation
Motivational Factors
Opportunity Factors
El Texto completo está disponible en PDF
Referencias bibliográficas
[Adamides and Karacapilidxis, 2006]
E. Adamides, N. Karacapilidxis.
Information technology support for the knowledge and social processes of innovation management.
Technovation, vol. 26 (2006), pp. 50-59
[Afifi and Clarke, 1990]
A.A. Afifi, V. Clarke.
Computed and aided multivariate analysis.
Van Nostrand Reinhold, (1990),
[Agarwala, 2003]
T. Agarwala.
«Innovative human resource practices and organizational commitment: an empirical investigation».
International Journal of Human Resource Management, vol. 14 (2003), pp. 175-197
[Alavi and Leidner, 2001]
M. Alavi, D. Leidner.
«Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues».
MIS Quarterly, vol. 25 (2001), pp. 107-136
[Alegre et al., 2006]
J. Alegre, R. Lapiedra, R. Chiva.
«A Measurement Scale for Product Innovation Performance».
European Journal of Innovation Management, vol. 9 (2006), pp. 333-346
[Alvesson and M, 2000]
M. Alvesson.
«Social identity in knowledge-intensive companies».
Journal of Management Studies, vol. 37 (2000), pp. 1101-1123
[Ancona and Caldwell, 1992]
D. Ancona, D. Caldwell.
«Bridging the boundary: external activity and performance in organizational teams».
Administrative Science Quarterly, vol. 37 (1992), pp. 634-666
[Aragón-Sánchez and Sánchez-Marín, 2005]
A. Aragón-Sánchez, G. Sánchez-Marín.
«Strategic Orientation, Management Characteristics, and Performance: A Study of Spanish SMEs».
Journal of Small Business Management, vol. 43 (2005), pp. 287-308
[Ardichvili, 2008]
A. Ardichvili.
«Learning and knowledge sharing in virtual communities of practice: motivators, barriers, and enablers».
Advances in Developing Human Resources, vol. 10 (2008), pp. 541-554
[Arthur, 1992]
J.B. Arthur.
«Effects of Human Resource Systems on Manufacturing Performance and Turnover».
Academy of Management Journal, vol. 37 (1992), pp. 670-687
[Avlonitis et al., 2001]
G.J. Avlonitis, P.G. Papastathopoulou, S.P. Gounaris.
«An empiricallybased typology of product innovativeness for new financial services: Success and failure scenarios».
The Journal of Product Innovation Management, vol. 18 (2001), pp. 324-342
[Bantel and Jackson, 1989]
K.A. Bantel, S.E. Jackson.
«Top management and innovations in banking: does the composition of the top management team make a difference?».
Strategic Management Journal, vol. 10 (1989), pp. 107-124
[Baron and Kenny, 1986]
R. Baron, D. Kenny.
«The moderator – mediator variable distinction in social psychological research: Conceptual, strategic and statistical considerations».
Journal of Personality and Social Psychology, vol. 51 (1986), pp. 1173-1182
[Bélanger and Allport, 2008]
F. Bélanger, C. Allport.
«Collaborative technologies in knowledge tele-work: an exploratory study».
Information System Journal, vol. 18 (2008), pp. 101-121
[Belsley et al., 1980]
D.A. Belsley, E. Kuh, R.E. Welsch.
Regression diagnostics.
John Wiley & Sons, (1980),
[Bock et al., 2005]
G. Bock, R. Zmud, Y. Kim, J. Lee.
«Behavioral intention formation in knowledge sharing: examining the roles of extrinsic motivators, social-psychological forces, and organizational climate».
MIS Quarterly, vol. 29 (2005), pp. 87-111
[Boland and Tenkasi, 1995]
R.J.J. Boland, R.V. Tenkasi.
«Perspective making and perspective taking in communities of knowing».
Organization Science, vol. 6 (1995), pp. 350-372
[Bolisani and Scarso, 1999]
E. Bolisani, E. Scarso.
«Information technology management: A knowledge based perspective».
Technovation, vol. 19 (1999), pp. 209-217
[Booz et al., 1982]
E. Booz, J. Allen, C. Hamilton.
New Product Management for the 1980's.
Booz Allen Hamilton, (1982),
[Brachos et al., 2007]
D. Brachos, K. Kostopulos, K.E. Sodersquist, G. Prastacos.
«Knowledge Effectiveness, Social Context and Innovation».
Journal of Knowledge Management, vol. 11 (2007), pp. 31-44
[Brown and Eisenhardt, 1995]
S. Brown, K. Eisenhardt.
«Product development: past research, present findings and futures directions».
Academy of Management Review, vol. 20 (1995), pp. 343-378
[Cabrera and Cabrera, 2005]
E.F. Cabrera, A. Cabrera.
«Fostering Knowledge Sharing Through People Management Practices».
International Journal of Human Resource Management, vol. 16 (2005), pp. 720-735
[Cabrera et al., 2006]
A. Cabrera, W.C. Collins, J.F. Salgado.
«Determinants of Individual Engagement in Knowledge Sharing».
International Journal of Human Resource Management, vol. 17 (2006), pp. 245-264
[Camelo-Ordaz et al., 2008]
C. Camelo-Ordaz, J. García-Cruz, E. Sousa-Ginel, R. Valle-Cabrera.
«La influencia de los recursos humanos sobre la creación de conocimiento y la innovación: el papel mediador del compromiso afectivo».
XVIII Congreso Nacional de ACEDE. León, 14–16 de Septiembre,
[Camelo-Ordaz et al., 2009]
C. Camelo-Ordaz, A. Pérez-Luño, E. Sousa-Ginel.
«The impact of market and entrepreneurial orientation on innovativeness: an empirical assessment».
International Journal of Entrepreneurship and Innovation Management, vol. 10 (2009), pp. 243-265
[Camerman et al., 2007]
J. Camerman, R. Cropanzanso, C. Vandenberghe.
«The Benefits of Justice for Temporary Workers».
Group & Organization Management, vol. 32 (2007), pp. 176-207
[Chang et al., 2007]
T.J. Chang, S.P. Yeh, I.J. Yeh.
«The Effects of Joint Rewards System in New Product Development».
International Journal of Manpower, vol. 28 (2007), pp. 276-297
[Cho et al., 2007]
N. Cho, G. Li, CH. Su.
«An empirical study on the effect of individual factors on knowledge sharing by knowledge type».
Journal of Global Business and Technology, vol. 3 (2007), pp. 1-15
[Chuang, 2005]
L.M. Chuang.
«An empirical study of the construction of measuring model for organizational innovation in Taiwanese high-tech enterprises».
Journal of American Academy of Business, vol. 6 (2005), pp. 299-304
[Coff and Rousseau, 2000]
R. Coff, D.J.V.I. Rousseau.
«Sustainable Competitive Advantage From Relational Wealth».
Relational Wealth: The Advantages of Stability in a Changing Economy,
[Cohen and Levinthal, 1990]
W.M. Cohen, D.A. Levinthal.
«Absorptive Capacity: A New Perspective on Learning and Innovation».
Administrative Science Quarterly, vol. 35 (1990), pp. 128-152
[Cohen and Mowery, 1984]
W.M. Cohen, D.C. Mowery.
«Firm heterogeneity and R&D: An agenda for research».
Strategic management of industrial R&D,
[Collins and Smith, 2006]
C.J. Collins, K.G. Smith.
«Knowledge Exchange and Combination: The Role of Human Resource Practices in the Performance of High-Technology Firms».
Academy of Management Journal, vol. 49 (2006), pp. 544-560
[Connolly et al., 1992]
T. Connolly, B.K. Thorn, A. Heminger.
«Discretionary Databases as Social Dilemmas».
Social Dilemmas, Theoretical Issues and Research Findings,
[Coyle-Shapiro and Kessler, 2000]
J. Coyle-Shapiro, I. Kessler.
«Consequences of the Psychological Contract for the Employment Relationship: A Large-Scale Survey».
Journal of Management Studies, vol. 37 (2000), pp. 903-930
[Crossan et al., 1999]
M.M. Crossan, H.W. Lane, R.E. White.
«An organizational learning framework: from intuition to institution».
Academy of Management Review, vol. 24 (1999), pp. 522-537
[Cummings, 2004]
J.N. Cummings.
«Work groups, structural diversity, and knowledge sharing in a global organization».
Management Science, vol. 50 (2004), pp. 352-364
[Cummings and Teng, 2006]
J. Cummings, B.S. Teng.
«The keys to successful knowledge-sharing».
Journal of General Management, vol. 31 (2006), pp. 1-18
[Cycyota and Harrison, 2002]
C.S. Cycyota, D.A. Harrison.
«Enhancing Survey Response Rates at the Executive Level».
Journal of Management, vol. 28 (2002), pp. 151-176
[Damanpour, 1991]
F. Damanpour.
«Organizational Innovation: A meta-analysis of effects of determinants and moderators».
Academy of Management Journal, vol. 34 (1991), pp. 555-590
[Darroch, 2003]
J. Darroch.
«Developing a measure of knowledge management behaviors and practices».
Journal of Knowledge Management, vol. 7 (2003), pp. 41-54
[Davenport and Prusak, 1998]
T.H. Davenport, L. Prusak.
Working Knowledge: How Organizations Manage What They Know.
Harvard Business School Press, (1998),
[Deery et al., 2006]
S. Deery, J. Walsh, R. e Iverson.
«Toward a better understanding of psychological contract breach: a study of customer service employees».
Journal of Applied Psychology, vol. 91 (2006), pp. 166-175
[Delgado Verde, 2008]
M. Delgado Verde.
«Dinámicas de aprendizaje organizativo en empresas de alta tecnología. Un estudio comparado en España y Estados Unidos».
Cuadernos de Economía y Dirección de la Empresa, (2008), pp. 144-146
[Diaz et al., 2003]
N.L. Diaz, I. Aguiar, P. De Saá.
«El conocimiento tecnológico fuente de la capacidad innovadora de las empresas industriales españolas».
Third International Conference of Iberoamerican Academy of Management,
[Eisenberger et al., 1986]
R. Eisenberger, R. Huntington, S. Hutchison, D. Sowa.
«Perceived Organizational Support».
Journal of Applied Psychology, vol. 71 (1986), pp. 500-507
[Fiorito et al., 1997]
J. Fiorito, D. Bozeman, A. Youndt.
«Organizational Commitment: Human Resource Policies and Organizational Characteristics».
Working Paper, Tallahassee: Florida State University, College of Business, (1997),
[Foss, 2009]
N. Foss.
«Alternative research strategies in the knowledge movement: From macro bias to micro-foundations and multi-level explanation».
European Management Review, vol. 6 (2009), pp. 16-28
[García Muiña and Navas López, 2007]
F.E. García Muiña, J.E. Navas López.
«Las capacidades tecnológicas y los resultados empresariales. Un estudio empírico en el sector biotecnológico español».
Cuadernos de Economía y Dirección de la Empresa, (2007), pp. 177-210
[García Muiña et al., 2008]
F.E. García Muiña, E. Pelechano Barahona, J.E. Navas López.
«La complejidad del conocimiento y el sostenimiento de las ventajas competitivas».
Cuadernos de Economía y Dirección de la Empresa, (2008), pp. 7-32
[Guzzo and Noonan, 1994]
R.A. Guzzo, K.A. Noonan.
«Human Resource Practices as Communications and the Psychological Contract».
Human Resource Management, vol. 33 (1994), pp. 447-462
[Hislop, 2003]
D. Hislop.
«Linking Human Resource Management and Knowledge Management via Commitment. A Review and Research Agenda».
Employee Relations, vol. 25 (2003), pp. 182-202
[Hsu, 2006]
I. Hsu.
«Enhancing employee tendencies to share knowledge-Case studies on nine companies in Taiwan».
International Journal of Information Management, vol. 26 (2006), pp. 326-338
[Hsu, 2008]
I. Hsu.
«Knowledge sharing practices as a facilitating factor for improving organizational performance though human capital: a preliminary test».
Expert Systems with Applications, vol. 35 (2008), pp. 1316-1326
[Hsu and Wang, 2008]
I. Hsu, Y. Wang.
«A Model of Intraorganizational Knowledge Sharing: Development and Initial Test».
Journal of Global Information Management, vol. 16 (2008), pp. 45-73
[Huang et al., 2008]
Q. Huang, R. Davison, J. Gu.
«Impact of personal and cultural factors on knowledge sharing in China».
Asia Pacific Journal Management, vol. 25 (2008), pp. 451-471
[Husted and Michailova, 2002]
K. Husted, S. Michailova.
«Knowledge sharing in Russian companies with western participation».
Management International, vol. 6 (2002), pp. 17-28
[Ipe, 2003]
M. Ipe.
«Knowledge Sharing in Organizations: A Conceptual Framework».
Human Resource Development Review, vol. 2 (2003), pp. 337-359
[Johnson, 2000]
J.W. Johnson.
«A heuristic model for estimating the relative weight of predictor variables in multiple regression».
Multivariate Behavioral Research, vol. 35 (2000), pp. 1-19
[Johnson and LeBreton, 2004]
J.W. Johnson, J.M. LeBreton.
«History and use of relative importance indices in Organizational Reserch».
Organizational Research Methods, vol. 7 (2004), pp. 238-257
[Kankanhalli et al., 2005]
A. Kankanhalli, B. Tan, K. Wei.
«Contributing knowledge to electronic knowledge repositories: an empirical investigation».
MIS Quarterly, vol. 29 (2005), pp. 113-143
[Kim and Lee, 2006]
S. Kim, H. Lee.
«The impact of organizational context and information technology on employee knowledge-sharing capabilities».
Public Administration Review, vol. 66 (2006), pp. 370-385
[Kim and Mauborgne, 1998]
W. Kim, R. Mauborgne.
«Procedural Justice, Strategic Decision Making and the Knowledge Economy».
Strategic Management Journal, vol. 19 (1998), pp. 323-338
[Koberg et al., 2003]
C.S. Koberg, D.R. Detienne, K.A. Heppard.
«An empirical test of environmental, organizational, and process factor affecting incremental and radical innovation».
Journal of High Technology Management Research, vol. 14 (2003), pp. 21-45
[Kogut and Zander, 1992]
B. Kogut, U. Zander.
«Knowledge of the Firm, Combinative Capabilities and the Replication of Technology».
Organization Science, vol. 3 (1992), pp. 383-397
[Konrad and Linnehan, 1995]
A. Konrad, F. Linnehan.
«Formalized HRM Structures: Coordinating Equal Employment Opportunity or Concealing Organizational Practices?».
Academy of Management Journal, vol. 38 (1995), pp. 787-820
[Lee and Ahn, 2007]
D. Lee, J. Ahn.
«Reward system for intra-organizational knowledge sharing».
European Journal of Operational Research, vol. 180 (2007), pp. 938-956
[Lee and Choi, 2003]
H. Lee, B. Choi.
«Knowledge management enablers, processes, and organizational performance; an integrative view and empirical examination».
Journal of Management Information Systems, vol. 20 (2003), pp. 179-228
[Lepak and Snell, 2002]
D.P. Lepak, S.A. Snell.
«Examining the human resource architecture: the relationships among human capital, employment, and human resource configurations».
Journal of Management, vol. 28 (2002), pp. 517-543
[Lin, 2007]
H. Lin.
«Knowledge sharing and firm innovation capability: an empirical study».
International Journal of Manpower, vol. 28 (2007), pp. 315-332
[Lin and Lee, 2006]
H. Lin, G.G. Lee.
«Effects of socio-technical factors on organizational intention to encourage knowledge sharing».
Management Decisions, vol. 44 (2006), pp. 74-88
[Lin et al., 2009]
H. Lin, H. Lee, D. Wang.
«Evaluation of factors influencing knowledge sharing based on a fuzzy AHP approach».
Journal of Information Science, vol. 35 (2009), pp. 25
[Loi et al., 2006]
R. Loi, N. Hang-Yue, SH. Foley.
«Linking employees’ justice perceptions to organizational commitment and intention to leave: The mediating role of perceived organizational support».
Journal of Occupational and Organizational Psychology, vol. 79 (2006), pp. 101-121
[Lopez-Cabrales et al., 2009]
A. Lopez-Cabrales, A. Perez-Luño, R. Valle Cabrera.
«Knowledge as a Mediator between HRM Practices and Innovation Activity».
Human Resource Management, vol. 48 (2009), pp. 485-503
[Lovelace et al., 2001]
K. Lovelace, D. Shapiro, L. Weingart.
«Maximizing cross-functional new product teams’ innovativeness and constraint adherence: a conflict communications perspective».
Academy of Management Journal, vol. 44 (2001), pp. 779-793
[Lundvall and Nielsen, 2007]
B. Lundvall, P. Nielsen.
«Knowledge management and innovation performance ».
International Journal of Manpower, vol. 28 (2007), pp. 207-223
[MacNeil, 2003]
CH. MacNeil.
«Line managers: facilitators of knowledge sharing in teams».
Employee Relations, vol. 25 (2003), pp. 294-307
[Martín Gutiérrez et al., 2005]
S.S. Martín Gutiérrez, J. Gutiérrez Cillán, M.C. Camarero Izquierdo.
«Oportunismo y confianza en las relaciones empresa-consumidor».
Cuadernos de Economía y Dirección de la Empresa, (2005), pp. 31-60
[Meyer and Allen, 1991]
J. Meyer, N. Allen.
«A three-component conceptualization of organizational commitment».
Human Resource Management Review, (1991), pp. 61-89
[Meyer and Allen, 1997]
J. Meyer, N. Allen.
Commitment in the Workplace: Theory Research and Application.
Sage, (1997),
[Molina and Llorens-Montes, 2006]
L. Molina, F.C. Llorens-Montes.
«Autonomy and teamwork effect on knowledge transfer: knowledge transferability and moderator variable».
International Journal of Technology Transfer & Commercialisation, vol. 5 (2006), pp. 263-285
[Nahapiet and Ghoshal, 1998]
J. Nahapiet, S. Ghoshal.
«Social Capital, Intellectual Capital and the Organizational Advantage».
Academy of Management Review, vol. 23 (1998), pp. 242-266
[Nahm et al., 2003]
A. Nahm, M. Vonderembse, X. Koufteros.
«The impact of organizational structure on time-based manufacturing and plant performance».
Journal of Operations Management, vol. 21 (2003), pp. 281-306
[Nishimoto and Matsuda, 2007]
K. Nishimoto, K. Matsuda.
«Informal communication support media for encouraging knowledge-sharing and creation in a community».
International Journal of Information Technology and Decision Making, vol. 6 (2007), pp. 411-426
[Nonaka and Takeuchi, 1995]
I. Nonaka, H. Takeuchi.
The Knowledge-Creating Company.
Oxford University Press, (1995),
[Nord and Tucker, 1987]
W. Nord, S. Tucker.
Implementing Routine and Radical Innovations.
Lexington Books, (1987),
[OECD/Eurostat, 1997]
OECD/Eurostat.
Oslo Manual. Proposed Guidelines for Collecting and Interpreting Technological Innovation Data.
Head of Publications Service, OECD, (1997),
[Osterloh and Frey, 2000]
M. Osterloh, B.S. Frey.
«Motivation, knowledge transfer, and organizational forms».
Organization Science, vol. 11 (2000), pp. 538-550
[Pan and Scarbrough, 1999]
S.L. Pan, H. Scarbrough.
«Knowledge management in practice: an exploratory case study».
Technology Analysis Strategic Management, vol. 11 (1999), pp. 359-374
[Paré and Tremblai, 2007]
G. Paré, M. Tremblai.
«The influence of high involvement human resource practices, procedural justice, organizational commitment, and citizenship behaviors on information technology professionals’ turnover intentions».
Group & Organization Management, vol. 32 (2007), pp. 326-357
[Pérez et al., 2005]
S. Pérez, J.M. Montes, C.J. Vázquez.
«Organizational learning as determining factor in business performance».
The Learning Organization, vol. 12 (2005), pp. 227-245
[Podsakoff and Organ, 1986]
P. Podsakoff, D.W. Organ.
«Self-Reports in Organization Research: Problems and Prospects».
Journal of Management, vol. 12 (1986), pp. 531-544
[Polanyi and M, 1966]
M. Polanyi.
«The logic of tacit inference».
Philosophy, vol. 41 (1966), pp. 1-18
[Roberts, 2000]
J. Roberts.
«From know-how to show-how? Questioning the role of information and communication technologies in knowledge transfer».
Technology Analysis & Strategic Management, vol. 12 (2000), pp. 429-443
[Robertson and O’Malley-Hammersley, 2000]
M. Robertson, G. O’Malley-Hammersley.
«Knowledge management practices within a knowledge-intensive firm: the significance of the people management dimension».
Journal of European Industrial Training, vol. 24 (2000), pp. 241-253
[Robison and Morrison, 1995]
S. Robison, E. Morrison.
«Psychological contracts and the OCB: the effect of unfulfilled obligations on civic virtue».
Journal of Organizational Behaviour, vol. 15 (1995), pp. 245-259
[Ruppel and Harrington, 2000]
C. Ruppel, S. Harrington.
«The relationship of communication, ethical work climate, and trust to commitment and innovation».
Journal of Business Ethics, vol. 25 (2000), pp. 313-328
[Sáenz et al., 2009]
J. Sáenz, N. Aramburu, O. Rivera.
«Knowledge sharing and innovation performance: a comparison between high tech and low tech companies».
Journal of Intellectual Capital, vol. 10 (2009), pp. 22-36
[Santoro and Bierly, 2006]
M.D. Santoro, P.E. Bierly.
«Facilitators of knowledge transfer in University- Industry Collaborations: a Knowledge-based perspective».
IEEE Transactions on Engineering Management, vol. 53 (2006), pp. 495-507
[Scott and Bruce, 1994]
S. Scott, R. Bruce.
«Determinant of innovative behavior: a path model of individual innovation in the workplace».
Academy of Management Journal, vol. 37 (1994), pp. 580-607
[Seidler-de Alwis and Hartmann, 2008]
R. Seidler-de Alwis, E. Hartmann.
«The use of tacit knowledge within innovative companies: knowledge management in innovative enterprises».
Journal of Knowledge Management, vol. 12 (2008), pp. 133-147
[Siemsen et al., 2008]
E. Siemsen, A.V. Roth, S. Balasubramanian.
«How motivation, opportunity, and ability drive knowledge sharing: The constraining-factor model».
Journal of Operations Management, vol. 26 (2008), pp. 426-445
[Simonin, 2004]
B.L. Simonin.
«An Empirical Investigation of the Process of Knowledge Transfer in International Strategic Alliances».
Journal of International Business Studies, vol. 35 (2004), pp. 407-427
[Snow and Hrebiniak, 1980]
C.C. Snow, L.G. Hrebiniak.
«Strategy, distinctive competence, and organizational performance’.
Administrative Science Quarterly, vol. 25 (1980), pp. 317-336
[Sondergaard and Harmsen, 2007]
H.A. Sondergaard, H. Harmsen.
«Using market information in product development».
The Journal of Consumer Marketing, vol. 24 (2007), pp. 194-201
[Song et al., 2006]
M. Song, H. Van der Bij, M. Weggeman.
«Factors for improving the level of knowledge generation in new product development».
R&D Management, vol. 36 (2006), pp. 173-187
[Stock et al., 2001]
G.N. Stock, N.P. Greis, W.A. Fischer.
«Absorptive capacity and new product development».
The Journal of High Technology Management Research, vol. 12 (2001), pp. 77-91
[Storey and Quintas, 2001]
J. Storey, P. Quintas.
Knowledge Management and Human Resource management: A critical test.
Thomson Learning, (2001),
[Swan et al., 1999]
J. Swan, S. Newell, H. Scarbrough, D. Hislop.
«Knowledge management and innovation: networks and networking».
Journal of Knowledge Management, vol. 3 (1999), pp. 262-275
[Swan et al., 2007]
J. Swan, M. Bresnen, S. Newell, R. Maxine.
«The object of knowledge: the role of objects in biomedical innovation».
Human Relations, vol. 60 (2007), pp. 1809-1837
[Takeuchi, 2001]
H. Takeuchi.
«Towards a universal management of the concept of knowledge».
Managing industrial knowledge: creation, transfer and utilization,
[Tang, 2008]
J. Tang.
«The Effects of Firm Size on Knowledge Management in Electrical and Electronic Manufacturing Firms».
International Journal of Management, vol. 25 (2008), pp. 308-321
[Thompson and Heron, 2005]
M. Thompson, M. Heron.
«The difference a manager can make: organizational justice and knowledge worker commitment».
International Journal of Human Resource Management, vol. 16 (2005), pp. 383-404
[Thompson and Heron, 2006]
M. Thompson, M. Heron.
«Relational quality and innovative performance in r&d based science and technology firms».
Human Resource Management Journal, vol. 16 (2006), pp. 28-47
[Tsai, 2001]
W. Tsai.
«Knowledge transfer in intraorganizational networks: effects of network position and absorptive capacity on business unit innovation and performance».
Academy of Management Journal, vol. 44 (2001), pp. 996-1004
[Tsui et al., 1997]
A.S. Tsui, J.L. Pearce, L.W. Porter, A.M. Tripoli.
«Alternative Approaches to the Employee – Organization Relationship: Does Investment in Employees Pay Off?».
Academy of Management Journal, vol. 40 (1997), pp. 1089-1121
[Van den Hooff and Ridder, 2004]
B. Van den Hooff, J.A. Ridder.
«Knowledge Sharing in Context: The Influence of Organizational Commitment, Communication Climate and CMC Use on Knowledge Sharing».
Journal of Knowledge Management, vol. 8 (2004), pp. 117-130
[Van den Hooff and Van Weenen, 2004]
B. Van den Hooff, F.D.L. Van Weenen.
«Committed to Share: Commitment and CMC Use as Antecedents of Knowledge Sharing».
Knowledge and Process Management, vol. 11 (2004), pp. 13-24
[Van der Bij et al., 2003]
H. Van der Bij, M. Song, M. Weggeman.
«An Empirical Investigation into the Antecedents of Knowledge Dissemination at the Strategic Business Unit Level».
Journal of Product Innovation Management, vol. 20 (2003), pp. 163-179
[Vithessonthi, 2008]
C. Vithessonthi.
«Social interaction and knowledge sharing behaviors in multinational corporations».
The Business Review, vol. 10 (2008), pp. 324-331
[Walsh, 1990]
A. Walsh.
Statistics for the Social Sciences.
Harper & Row, (1990),
[Wasco and Faraj, 2005]
M. Wasco, S. Faraj.
«Why would I share? Examining social capital and knowledge contribution in electronic networks of practice».
MIS Quarterly, vol. 29 (2005), pp. 35-57
[Wolfe et al., 2008]
CH. Wolfe, T. Loraas.
«Knowledge sharing: the effects of incentives, environment, and person».
Journal of Information Systems, vol. 22 (2008), pp. 53-76
[Yeh et al., 2006]
Y. Yeh, S. Lai, C. Ho.
«Knowledge management enablers: a case study».
Industrial Management & Data System, vol. 106 (2006), pp. 793-810
[Zack, 1999]
M.H. Zack.
«Enveloping a knowledge strategy».
California Management Review, vol. 41 (1999), pp. 125-145
[Zárraga Oberty and Bonache Pérez, 2005]
C. Zárraga Oberty, J. Bonache Pérez.
«Equipos de trabajo para la gestión del conocimiento: la importancia de un clima adecuado».
Cuadernos de Economía y Dirección de la Empresa, (2005), pp. 27-48

Los autores agradecen los comentarios y sugerencias realizados por los evaluadores anónimos, así como el apoyo recibido del MEC y de la Junta de Andalucía a través de los grupos de investigación SEC2006-15105 y SEJ-02478.

Copyright © 2010. ACEDE
Opciones de artículo
Herramientas
es en pt

¿Es usted profesional sanitario apto para prescribir o dispensar medicamentos?

Are you a health professional able to prescribe or dispense drugs?

Você é um profissional de saúde habilitado a prescrever ou dispensar medicamentos