Buscar en
Cuadernos de Economía y Dirección de la Empresa CEDE
Toda la web
Inicio Cuadernos de Economía y Dirección de la Empresa CEDE El papel del capital intelectual en la innovación tecnológica. Un aplicación ...
Información de la revista
Vol. 12. Núm. 40.
Páginas 83-109 (Septiembre 2009)
Compartir
Compartir
Descargar PDF
Más opciones de artículo
Vol. 12. Núm. 40.
Páginas 83-109 (Septiembre 2009)
Open Access
El papel del capital intelectual en la innovación tecnológica. Un aplicación a las empresas de servicios profesionales de España
The Role of Intellectual Capital on Technological Innovation. Evidence from Spanish Proffesional Service Firms
Visitas
3645
Gregorio Martín de Castro**, Elsa Mercedes Alama Salazar***, José Emilio Navas López****, Pedro López Sáez*****
** Departamento de Organización de Empresas. Facultad de Ciencias Económicas y Empresariales. Universidad Complutense de Madrid. Campus de Somosaguas, 28223-Madrid (Spain). Tel. +34913942971 Fax. +34913942371
*** Departamento de Administración de Empresas. Facultad de Ciencias Empresariales. Universidad de Piura. Campus de Piura, Piura (Perú)
**** Departamento de Organización de Empresas. Facultad de Ciencias Económicas y Empresariales. Universidad Complutense de Madrid. Campus de Somosaguas, 28223-Madrid (Spain). Tel. +34913942971 Fax. +34913942371
***** Departamento de Organización de Empresas. Facultad de Ciencias Económicas y Empresariales. Universidad Complutense de Madrid. Campus de Somosaguas, 28223-Madrid (Spain). Tel. +34913942971 Fax. +34913942371
Este artículo ha recibido

Under a Creative Commons license
Información del artículo
Resumen

El conocimiento organizativo, así como sus diferentes manifestaciones, juegan un papel crucial a la hora de desarrollar de forma efectiva los procesos, productos y proyectos de la empresa (Kogut y Zander, 1996; Teece, 1998; Alegre y Lapiedra, 2005). El presente trabajo explora el impacto que pueden tener las diferentes manifestaciones de conocimiento organizativo o capital intelectual sobre la capacidad de innovación en empresas de servicios profesionales. Para lograr este propósito, en un primer apartado se lleva a cabo un análisis factorial exploratorio de donde se extraen los tres bloques principales de capital intelectual: capital humano, capital estructural y capital relacional. En la etapa siguiente se plantean las hipótesis básicas que determinan una influencia positiva de estos tipos de capital intelectual, así como de sus dimensiones principales, sobre la innovación empresarial. De los resultados empíricos alcanzados para el caso de las empresas de servicios profesionales españolas, destaca el papel de las relaciones con clientes, así como las competencias en tecnologías de la información o las alianzas y reputación empresarial.

Palabras clave:
Capital Intelectual
Innovación
Capital Humano
Capital Estructural
Capital Relacional
Abstract

Organizational knowledge and its different forms play a critical role in order to effectively develop the products and processes of the firm (Kogut and Zander, 1996; Teece, 1998; Alegre and Lapiedra, 2005). This work explores the influence of the different forms of organizational knowledge (or Intellectual Capital) on the innovation capability of professional service firms. For reaching this purpose, in a first section, an exploratory factor analysis is carried out, obtaining the three main blocks of Intellectual Capital: Human Capital, Structural Capital, and Relational Capital. In the next step, the basic hypothesis about the positive influence of these kinds of Intellectual Capital (and their main dimensions) on firm innovation, are presented. From the empirical findings obtained for Spanish professional service firms, it is special worthwhile to highlight the role of customer relationships, as well as IT-based competences, alliances, and corporate reputation.

Keywords:
Intellectual Capital
Innovation
Human Capital
Structural Capital
Relational Capital
El Texto completo está disponible en PDF
Referencias bibliográficas
[Acedo et al., 2006]
F. Acedo, C. Barroso, J. Galán.
The Resource-Based Theory: Dissemination and Main Trends.
Strategic Management Journal, 27 (2006), pp. 621-639
[Adamides and Karacapilidis, 2006]
E.D. Adamides, N. Karacapilidis.
Information Technology Support for the Knowledge and Social Process of Innovation Management.
Technovation, 26 (2006), pp. 50-59
[Akgün et al., 2007]
A.E. Akgün, H. Keskin, S. Aren.
Emotional and Learning Capabilities and their Impact on Product Innovativeness and Firm Performance.
Technovation, 27 (2007), pp. 501-513
[Alegre and Lapiedra, 2005]
J. Alegre, R. Lapiedra.
Gestión del Conocimiento y Desempeño Innovador: un Estudio del Papel Mediador del Repertorio de Competencias Distintivas.
Cuadernos de Economía y Dirección de la Empresa, (2005), pp. 117-138
[Barney, 1991]
J. Barney.
Firm Resources and Sustained Competitive Advantage.
Journal of Management, 17 (1991), pp. 99-120
[Barney, 2001]
J. Barney.
Is the Resource-Based View a Useful Perspective for Strategic Management Research? Yes.
Academy of Management Review, 26 (2001), pp. 41-57
[Bontis, 1996]
N. Bontis.
There's a Price on your Head: Managing Intellectual Capital Strategically.
Business Quaterly, 60 (1996), pp. 41-47
[Brooking, 1996]
A. Brooking.
Intellectual Capital. Core Asset for the Third Millennium Enterprise.
International Thomson Business Press, (1996),
[Brown and Duguid, 1991]
J. Brown, P. Duguid.
Organizational Learning and Communities of Practice: Towards a Unified View of Working, Learning and Innovation.
Organization Science, 2 (1991), pp. 40-57
[Carmeli, 2004]
A. Carmeli.
The link between organizational elements, perceived external prestige and performance.
Corporate Reputation Review, 6 (2004), pp. 314-331
[Carmeli and Tishler, 2004]
A. Carmeli, A. Tishler.
The relationships between intangible organizational elements and organizational performance.
Strategic Management Journal, 25 (2004), pp. 1257-1278
[Chen et al., 2004]
J. Chen, Z. Zhu, H. Yuan.
Measuring intellectual capital: a new model and empirical study.
Journal of Intellectual Capital, 5 (2004), pp. 195-212
[CIC, 2003]
CIC (2003), Modelo Intellectus: Medición y Gestión del Capital Intelectual (Serie Documentos Intellectus No. 5), Centro de Investigación sobre la Sociedad del Conocimiento (CIC), Madrid.
[Cohen and Levinthal, 1990]
W. Cohen, D. Levinthal.
Absorptive Capacity: A New Perspective on Learning and Innovation.
Administrative Science Quarterly, 35 (1990), pp. 128-152
[Coombs and Bierly, 2006]
J.E. Coombs, P.E. Bierly.
Measuring Technological Capability and Performance.
R&D Management, 36 (2006), pp. 421-438
[Crossan et al., 1999]
M.M. Crossan, H.W. Lane, R.E. White.
An Organizational Learning Framework: From Intuition to Institution.
Academy of Management Journal, 24 (1999), pp. 522-537
[Díaz et al., 2006]
N. Díaz, I. Aguiar, P. De Saá.
El Conocimiento Organizativo Tecnológico y la Capacidad de Innovación. Evidencia para la Empresa Industrial Española.
Cuadernos de Economía y Dirección de la Empresa, (2006), pp. 33-60
[Edvinsson and Malone, 1997]
L. Edvinsson, M. Malone.
Intellectual Capital. Realizing your Company's True Value by Findings its Hidden Brainpower.
Harper Collins Publishers, Inc, (1997),
[Fernandez et al., 1998]
E. Fernandez, J. Montes, C. Vázquez.
Los Recursos Intangibles como Factores de Competitividad en la Empresa.
Dirección y Organización, 20 (1998), pp. 83-98
[Fernández Rodríguez and Suárez González, 1996]
Z. Fernández Rodríguez, I. Suárez González.
La Estrategia de la Empresa desde una Perspectiva Basada en los Recursos.
Revista Europea de Dirección y Economía de la Empresa, 5 (1996), pp. 73-92
[Galbreath, 2005]
J. Galbreath.
Which Resources Matter the Most to Firm Success? An Exploratory Study of Resource-Based Theory.
Technovation, 25 (2005), pp. 979-987
[Galende and De la Fuente, 2003]
J. Galende, J. De la Fuente.
El Proceso de Innovación de la Empresa Española: Identificación de Patrones de Innovación.
Cuadernos de Economía y Dirección de la Empresa, (2003), pp. 145-171
[Galende, 2006]
J. Galende.
Analysis of Technological Innovation from Business Economics and Management.
Technovation, 26 (2006), pp. 300-311
[Gallego and Rodríguez, 2005]
I. Gallego, L. Rodríguez.
Situation of Intangibles Assets in Spanish Firms: An Empirical Analysis.
Journal of Intellectual Capital, 6 (2005), pp. 105-126
[Grant and Baden-Fuller, 2004]
R. Grant, C. Baden-Fuller.
A Knowledge Assessing Theory of Strategic Alliances.
Journal of Management Studies, 41 (2004), pp. 61-84
[Hatch and Dyer, 2004]
N. Hatch, J. Dyer.
Human Capital and Learning as a Source of Sustainable Competitive Advantage.
Strategic Management Journal, 25 (2004), pp. 1155-1178
[Hayton, 2005]
J.C. Hayton.
Competing in the New Economy: the Effect of Intellectual Capital on Corporate Entrepreneurship in High-Technology New Ventures.
R&D Management, 35 (2005), pp. 137-155
[Hermans and Kauranen, 2005]
R. Hermans, I. Kauranen.
Value Creation Potential of Intellectual Capital in Biotechnology: Empirical Evidence from Finland.
R&D Management, 35 (2005), pp. 171-185
[Hill and Rothaermel, 2003]
C. Hill, F. Rothaermel.
The Performance of Incumbent Firms in the Face of Radical Technological Innovation.
Academy of Management Review, 28 (2003), pp. 257-274
[Hitt et al., 2001]
M. Hitt, L. Bierman, K. Shimizu, R. Kochhar.
Direct and Moderating Effects of Human Capital on Strategy and Performance in Professional Service Firms: A Resource-Based Perspective.
Academy of Management Journal, 44 (2001), pp. 13-28
[Huselid, 1995]
M. Huselid.
The Impact of Human Resource Management Practices on Turnover, Productivity, and Corporate Financial Performance.
Academy of Management Journal, 38 (1995), pp. 635-672
[Joia, 2004]
A. Joia.
Are Frequent Customer Always a Company's Intangible Asset?: Some Findings drawn from an Exploratory case Study.
Journal of Intellectual Capital, 5 (2004), pp. 586-601
[Kogut and Zander, 1996]
B. Kogut, U. Zander.
What Firms Do? Coordination, Identity, and Learning.
Organization Science, 7 (1996), pp. 502-518
[Leitner, 2005]
K. Leitner.
Managing and Reporting Intangible Assets in Research Technology Organisations.
R&D Management, 35 (2005), pp. 125-136
[Liu et al., 2005]
P.L. Liu, W.C. Chen, C.H. Tsai.
An Empirical Study on the Correlation Between the Knowledge Management Method and the New Product Development Strategy on Product Performance in Taiwan's Industries.
Technovation, 25 (2005), pp. 637-644
[Mansury and Love, 2008]
M.A. Mansury, J.H. Love.
Innovation, Productivity and Growth in US Business Services: A Firm-Level Analysis.
Technovation, 28 (2008), pp. 52-62
[Morán, 2005]
P. Morán.
Structural vs. Relational Embeddedness: Social Capital and Managerial Performance.
Strategy of Management Journal, 26 (2005), pp. 1129-1151
[Nieto, 2001]
M. Nieto.
Bases para el Estudio del Proceso de Innovación Tecnológica en la Empresa.
Universidad de León, (2001),
[Nonaka and Takeuchi, 1995]
I. Nonaka, H. Takeuchi.
The Knowledge Creating Company: How Japanese Companies Create the Dynamics of Innovation?.
Oxford University Press, (1995),
[Park and Kim, 2006]
Y. Park, S. Kim.
Knowledge Management System for Fourth Generation R&D.
Technovation, 26 (2006), pp. 595-602
[Peteraf, 1993]
M. Peteraf.
The Cornerstones of Competitive Advantage: a Resource Based View.
Strategic Management Journal, 14 (1993), pp. 179-191
[Pike et al., 2005]
S. Pike, G. Roos, B. Marr.
Strategic Management of Intangible Assets and Value Drivers in R&D Organizations.
R&D Management, 35 (2005), pp. 111-124
[Priem and Butler, 2001]
R. Priem, J. Butler.
Is the Resource-Based View a Useful Perspective for Strategic Management Research?.
Academy of Management Review, 26 (2001), pp. 22-40
[Reed et al., 2006]
K. Reed, M. Lubatkin, N. Srinivasan.
Proposing and Testing an Intellectual Capital-Based View of the Firm.
Journal of Management Studies, 43 (2006), pp. 867-893
[Rouse and Daellenbach, 1999]
M.J. Rouse, U.S. Daellenbach.
Rethinking Research Methods for the Resource-Based Perspective: Isolating Sources of Sustainable Competitive Advantage.
Strategic Management Journal, 20 (1999), pp. 487-494
[Snell and Dean, 1992]
S.A. Snell, J.W. Dean.
Integrated Manufacturing and Human Resource Management: A Human Capital Perspective.
Academy of Management Journal, 35 (1992), pp. 467-504
[Stieglitz and Heine, 2007]
N. Stieglitz, K. Heine.
Innovations and the Role of Complementarities in a Strategic Theory of the Firm.
Strategic Management Journal, 28 (2007), pp. 1-15
[Subramaniam and Youndt, 2005]
M. Subramaniam, M. Youndt.
The Influence of Intellectual Capital on the Types of Innovative Capabilities.
Academy of Management Journal, 48 (2005), pp. 450-463
[Teece, 1998]
D. Teece.
Capturing Value from Knowledge Assets: The New Economy, Markets for Know-How and Intangible Assets.
California Management Review, 40 (1998), pp. 55-79
[Teece et al., 1997]
D. Teece, G. Pisano, A. Shuen.
Dynamic Capabilities and Strategic Management.
Strategic Management Journal, 18 (1997), pp. 509-533
[Tippins and Sohi, 2003]
M. Tippins, R. Sohi.
IT Competency and Firm Performance: Is Organizational Learning a Missing Link?.
Strategic Management Journal, 24 (2003), pp. 745-761
[Tsai and Ghosal, 1998]
W. Tsai, S. Ghosal.
Social Capital and Value Creation: The Role of Intrafirm Networks.
Academy of Management Journal, 41 (1998), pp. 464-476
[Tseng and Goo, 2005]
C. Tseng, Y.J. Goo.
Intellectual Capital and Corporate Value in an Emerging Economy: Empirical Study of Taiwanese Manufacturers.
R&D Management, 35 (2005), pp. 187-201
[Tushman and Nadler, 1986]
M. Tushman, D. Nadler.
Organizing for Innovation.
California Management Review, 28 (1986), pp. 74-92
[Van de Ven, 1986]
A. Van de Ven.
Central Problems in the Management of Innovation.
Management Science, 32 (1986), pp. 590-607
[Wernerfelt, 1984]
B. Wernerfelt.
A Resource-Based View of the Firm.
Strategic Management Journal, 5 (1984), pp. 171-180
[Wilcox et al., 2001]
A. Wilcox, S. Fowler, C. Zeithaml.
Managing Organizational Competencies for Competitive Advantage: The middle-management edge.
The Academy of Management Executive, 15 (2001), pp. 95-106
[Wu et al., 2006]
W. Wu, H. Tsai, K. Cheng, M. Lai.
Assessment of Intellectual Capital Management in Taiwanese IC Design Companies: Using DEA and the Malmquist Productivity Index.
R&D Management, 36 (2006), pp. 531-545
[Youndt et al., 2004]
M. Youndt, M. Subramanian, S. Snell.
Intellectual Capital Profiles: An Examination of Investments and Returns.
Journal of Management Studies, 42 (2004), pp. 335-361
[Youndt and Snell, 2004]
M. Youndt, S. Snell.
Human Resource Configurations, Intellectual Capital and Organization Performance.
Journal of Managerial Issues, 16 (2004), pp. 337-360
[Zack, 1999]
M. Zack.
Developing a Knowledge Strategy.
California Management Review, 41 (1999), pp. 125-145

Los autores desean expresar su agradecimiento a la editora de CEDE, profesora Ana I. Fernández, así como a los dos revisores anónimos, por los comentarios y propuestas de mejora realizadas a este trabajo durante el proceso de revisión.

Copyright © 2009. ACEDE
Opciones de artículo
Herramientas
es en pt

¿Es usted profesional sanitario apto para prescribir o dispensar medicamentos?

Are you a health professional able to prescribe or dispense drugs?

Você é um profissional de saúde habilitado a prescrever ou dispensar medicamentos