Human approach in the quality management system of manufacturing SMEs in Mexico Theoretical review and proposal of a conceptual model
Enfoque humano en el sistema de gestión de la calidad de la Pyme de manufactura en México. Revisión teórica y propuesta de un modelo conceptual
Virginia Mendoza Hernández
Universidad Autónoma del Estado de Puebla
Beatriz Pico González
Universidad Autónoma del Estado de Puebla
Eleuterio Cornelio Aquiahuatl
Universidad Autónoma del Estado de Puebla
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