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Vol. 48. Issue 2.
Pages 116-123 (March - April 2020)
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Vol. 48. Issue 2.
Pages 116-123 (March - April 2020)
Original Article
DOI: 10.1016/j.aller.2019.12.001
Exploratory study of language paediatricians use to promote adherence to long-term controller medication in children with asthma
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Tom Koolea,d, A. Debbie C. Jaarsmb, Paul L.P. Brandb,c,
Corresponding author
p.l.p.brand@isala.nl

Corresponding author at: Isala Hospital, PO Box 10400, 8000 GK Zwolle, the Netherlands.
a University of Groningen, the Netherlands
b Lifelong Learning, Education and Assessment Research Network (LEARN), Centre for Education Development and Research in Health Professions, University of Groningen and University Medical Centre Groningen, Groningen, The Netherlands
c Isala Academy, Department of Medical Education and Faculty Development, Isala Hospital, Zwolle, the Netherlands
d School of Human and Community Development, University of the Witwatersrand, Johannesburg, South Africa
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Abstract
Introduction and objectives

Although patient centred communication is associated with patients’ daily medication adherence, the exact communication phenomena promoting high treatment adherence remain elusive.

Patients and methods

We used conversation analysis of videotaped follow-up consultations of seven outpatients (4–13 years of age) with chronic asthma and their caregivers, consulting two paediatric respiratory physicians in a practice in which high treatment adherence has been documented, to explore the language paediatricians use to promote their patients’ adherence to daily controller medication.

Results

Starting the consultation with the patient’s (and caregivers’) agenda commonly resulted in presentation of issues new to the physician. Information was mostly provided in response to patient/caregiver questions, prompting the delivery of specific information tailored to the patient’s and caregivers’ needs. Although patients and caregivers showed resistance in response to unsolicited information and advice, they always accepted the doctor’s explicit request for agreement with proposed treatment. The doctor’s description of favourable treatment results in most patients prompted caregivers’ willingness to accept treatment proposals.

Conclusions

Paediatricians with a documented success in achieving adherence to controller medication in their patients with asthma tend to start consultations with the patient’s agenda, provide information in response to questions, offer reassurance on overall treatment effectiveness, and seek explicit agreement with a treatment proposal.

Keywords:
Adherence
Medication adherence
Paediatrics
Communication
Patient centered communication
Shared decision making

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